Problem Calls: Home Expert Awards

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When you run a service company, your success or failure is entirely dependent upon convincing clients to go through your business. That means your phone is your literal lifeline. When it’s ringing, you’re in business. When it isn’t, you might be in trouble. But not all client phone calls are created equal, and sometimes it can feel like you’re fielding the same calls over and over again.
We asked our experts what phone calls they get the most often–and which ones they’d like to get less. They had a lot to say about the vital role that customer cold calls can play in their businesses!
Below, we’ve compiled a few of the helpful answers our experts provided. Check back later in the week for a follow-up article!