It would be nice if we lived in a world where mistakes never happened. Everybody would be perfect at their jobs, customers would always be satisfied, and projects would always be completed on-time and on budget. Sadly, we don’t live in that world; making mistakes part of the learning process, and everybody has to deal with the consequences. If you approach them with the right attitude, you can turn even the biggest of mistakes into a chance to improve. That’s why we look to our experts for how they handle mishaps–and how aspiring workers can learn from their attitudes.

Why We’re Asking:

Our experts have been working successfully in their respective industries for years and for some, even decades, and it’s easy to look at someone with that much success and think they must never make mistakes. But we all know that isn’t true. Mistakes are part of life and learning, and the mark of a true professional is knowing how to handle them. We want to know what our experts have learned from their blunders over the years, and how they have kept a positive attitude even in the face of the occasional screw-up.

So tell us, experts:

What mistakes have you made and learned from?

Are there any mistakes you see rookies make frequently?
What’s your first reaction when you realize something has gone wrong?
How do you handle a client’s complaint when the fault really is yours?
Have you ever made a mistake that couldn’t be salvaged? How did you handle it?

They say that if you aren’t making mistakes, you aren’t learning anything new. We’re looking forward to hearing about all the things you’ve learned from your blunders over the years!

Experts, post your answers in the comment field below!