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MLK Construction | Matt Kettner

Construction, LLC is a family owned and operated company based out of St. Louis, MO. This is a very unique company due to mainly the structure and the old school values that this company strives to reserve in today’s ever changing marketplace. Unfortunately more and more companies are striving to build profits instead of relationships. When you do business with MLK you become part of the MLK family. MLK Construction has been a proven installer of residential and commercial roofing systems all over the St. Lois region and hopefully you will meet the MLK family and let them become part of your family in the near future. MLK Construction

Comments

house from scratch1

Designing a Home from Scratch

When building a home from scratch, the most important thing I would think is to take your time in picking the correct GC (General Contractor). This is a daunting task!!!! Some people think that they can act as their own GC and save themselves thousands of dollars. This is true, acting as your own GC does save you that added expense. But most GC's have good working relationships with all of the trades necessary to build your home on time and on budget. That a typical homeowner does not. A GC that has work with trades on multiple projects will get better pricing, less supplement invoices, etc.. The next biggest thing is warranties. Most people don't even think about this. They think that I will have a brand new home, which will last forever. They don't think about warranties until something goes wrong. I have run into many brand new built from scratch homes that have nails popping in drywall, roof leaking or inadequate insulation. Most home warranties from builders are 1-3 years. My recommendation is if you decide to build a home from scratch is to do research, research, research.
ridiculous

Ridiculous Customer Stories

The most ridiculous thing that I see in the construction industry is a client hiring a general contractor that doesn't have the knowledge and experience to run the job efficiently. This is made repeatedly and we see it time after time. Sometimes a client decides that general contractor’s fees are too much and decides to act as their own general contractor and that normally is a bad mistake. It ends up delaying the project drastically and costs them thousands of dollars more. Another funny mistake that I've seen one of our investors make before is not comparing estimates accurately. We gave a bid for materials and labor for a project and competed against another contractor that only bid labor. Our bid was a few hundred dollars higher. The investor only looked at the dollar amount and hired the other contractor. When it was all said and done, the investor paid a lot more to get the job completed.
mistakes

Learning from Mistakes

Nobody wants to be remembered by the mistakes that they made in business or life. Most people won't remember the mistake as much as they will remember how you reacted to it and your coarse of action(s) after the fact. We are all human and everyone makes mistakes. I know I have made my own share of mistakes. The trick is to embrace them, own up to it and do what you need to do to correct it.
unhappy clients

How to Handle an Unhappy Client

Unfortunately you cannot make every customer happy but the trick is to do your best and treat them as you would like to be treated. I'm a firm believer in it doesn't truly matter what you did to get in the situation where a customer is unhappy, but it defines your character and your companies character on what you do after the fact. No individual or company is perfect. We all make mistakes but how you react to your mistakes is what will define you and your business. I believe what truly helps in almost any field is communication and listening. You have to listen to all of your customers concerns regardless of the validity that you think they carry.
diy

DIY: the Dos and Donts

NEVER attempt to fix your roof or gutters. Please leave this to the professionals. There is a reason that many states require special licensing for roofing. As well as separate the type of licensing to residential, commercial and industrial. Although a leaky roof or clogged gutter at times may seem easy enough for you to seal something or remove debris from a gutter, this mistake can sometimes cause unwanted hassle and grief. That can ultimately end up with the situation becoming worse.
historic home

Expert Tips for Historic Home Owners

A little advice I would give is to pick the contractor very carefully. It is very hard and sometimes impossible to replace historical characteristics to a home. Yes, things can be re-built, but it will never be the exact same one with some of the character shown over the years; it will be a duplicate. A duplicate is never worth as much as the original. The first edition of a book is worth more than a copy that has been made 100 years later. With that being said, check references, and walk properties that the contractor has worked on. Trust me: if that contractor did a great job, his or her clients would be willing to show you some of the work that he or she did. Also, make sure they have insurance. Nobody plans for accidents, but that’s why they're called accidents.
Home Hazards

What updates can make a home healthier?

Homeowners rarely relate their heating and cooling bill to their roofing system. Contrary to popular belief or what some might say, in the Midwest region the color of your roof doesn't affect the overall outcome of your cooling bill. Your heating and cooling bill normally relates to if a home has proper roof ventilation and how much insulation or R-Value it has. If you do not have adequate ventilation it can cause your roofing system to deteriorate too soon. If you have too much ventilation it can cause your heating/cooling bill to skyrocket. Homes 100 years ago were not built with the same technologies or knowledge that we have today. I would ask everyone who is considering insulation this year, when they see that summer cooling bill, to look up at their roof and ask a qualified contractor to inspect. It is normally cheaper to combine insulation of an attic or crawlspace with a new roofing system. Sometimes it is the only way it can cost effectively be done.
Seasons

How do home businesses adapt to changing seasons?

Our company works in the exterior construction field in St. Louis, MO doing roofing, gutters, siding, masonry, etc… so a majority of our work cannot be done during the winter months without careful planning. We strive to offer very competitive pricing throughout the year so our pricing does not change due to the season. We normally try to plan ahead and budget bigger residential/commercial jobs to be done during the winter months when the days are shorter and the weather is less cooperative with scheduling. This allows us to work with the weather and still turn a profit. When you normally would have a working period of up to 12-16 hours now you only have 6-8 hours of daylight. The reason we try to do bigger jobs is so we don't have the daily load/unload time that is acceptable when you have more working time available. When you only have 6 hours to work and you spend 2-3 hours setting up and tearing down at the beginning and end of the day it makes the job take too long and doesn't make the client, employees or the employer happy. We also spend our down time educating our staff on any new products and installation techniques. We strive to do anything that will help our company and our clients throughout the next year. I believe this has helped us stay busy throughout the year and keep our employees around all year and not just seasonal employees. The employees are the back-bone of any business and to turn employees into seasonal workers can be the downfall of customer relationships and eventually the down fall of your business.

Awards

Home Expert Awards: Designing a Home

When building a home from scratch, the most important thing I would think is to take your time in picking the correct GC (General Contractor). This is a daunting task!!!! Some people think that they can act as their own GC and save themselves thousands of dollars. This is true, acting as your own GC does save you that added expense. But most GC's have good working relationships with all of the trades necessary to build your home on time and on budget. That a typical homeowner does not