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unhappy clients

How to Handle an Unhappy Client

When you work in a service industry, like most of our home experts do, your clients are the most important part of your business. Keeping them happy is what keeps your company afloat, and it’s important to always take their needs into consideration. Unfortunately, sometimes you encounter a customer who just can’t be satisfied, no matter what you do or how well you perform. How do you deal with an unhappy client? Why We’re Asking Of course it’s important to do everything in your power to keep your clients happy and satisfied, but there are always going to be mix-ups. …

green tips

Quick Tips for Going Green

Going green is not just a fad–it’s an important element in our fight to save and preserve our planet for the future. The front line in the battle to save the environment is your home, where even tiny daily changes can make a huge difference. Whether you’re swapping out your toilet for a low-flow model or completely down-sizing your life and living small, eco-friendly is always a good choice. Why We’re Asking: New ways to go green are popping up all the time. From the latest technologies to trends like shopping local or living small, the options are endless. That’s …

Pests

Preventing Pest Problems

Your home is designed to keep you comfortable, so that you can relax and enjoy yourself after a long day. Unfortunately, all of the things that make your home an ideal living space for you also make it perfect for an assortment of creepy critters. From mice and rats to termites and flies, a pest infestation can quickly turn your happy home into a living hell. This week, we’re turning to the experts for their advice on controlling pests at home and keeping your living space critter-free. Why We’re Asking Just a few creepy crawlies can really ruin your evening, …

diy

DIY: the Dos and Donts

Maintaining a house is hard work, and can end up being costly. Homeowners looking to save some cash will often attempt to fix problems themselves, whether it’s a leak in the water heater, a broken light fixture, or an over-abundance of six-legged house guests. There are whole communities built up around Do-It-Yourself home-owning, but is it always a good idea? This week, we’re turning to the experts to get their professional opinion on DIY do’s and don’ts—and disasters. Why We’re Asking DIY can be a great way to save money, but attempting it on the wrong project can drain your …

historic home

Expert Tips for Historic Home Owners

Homes come in a variety of different styles, each with its own benefits and drawbacks. A sought-after type of home for its unique style are historic homes, which often exist in well-maintained neighborhoods full of old-world charm. But if this is the kind of style you’re interested in, you may be biting off more than you think: historical homes often come with a whole slew of regulations and laws about what homeowners can and cannot do on their property. This week, we’re working together with eLocal’s Legal Resource Network to attack the issue of historical homes from two sides: the …

Home Hazards

What updates can make a home healthier?

Your home is meant to be your sanctuary—a place where you can relax and be with family, and forget about the outside world for a while. But there may be a few nasty little surprises that make it not so serene. From toxins in the air to critters under the floorboards, any number of things can threaten the health of your home. We wanted to know what these unseen dangers are and how homeowners can protect their homes, so we’re turning to the experts. Why We’re Asking: Homeowners don’t always think about the risks posed by dirty carpets, aging insulation, …

plumbing 02

What everyday appliances get taken for granted?

Next week is World Plumbing Day, when people all over the world take time to appreciate the important role proper plumbing has played throughout history by keeping people healthy and happy. Plumbing professionals and everyday citizens alike do their part to help bring clean water and sanitation to places where it is needed most. But plumbing isn’t the only first world commodity homeowners often take for granted. From electricity and water-tight roofing to proper air filtering and heating, our world is full of amazing innovations that make life easier and safer—and never get the proper recognition. It is easy to …

Seasons

How do home businesses adapt to changing seasons?

Weather changes with the seasons, and so can many home industry businesses. Roofers are busiest in the late summer and early fall, preparing for the winter months ahead. At the same time, other industries seem to have peaks of productivity throughout the year depending on everything from weather to the economony. The home industry is greatly affected by the time of year. If an area sees extreme temperatures, certain construction projects like pouring concrete can be put on hold. Even in areas where the weather remains mild throughout the year, different seasonal changes can change business, like holidays or tax …

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How can renters improve their rental experience?

Renting a home or apartment can feel restricting. For one, it’s difficult to customize a space with paint or architectural changes that don’t violate the rental agreement. What’s more, few people want to spend time adjusting a rental unit, when their time their is so temporary. Leases have different durations and properties can be sold, forcing moves. Finally, it can be difficult to know your rights as a renter. Without owning the property you reside on, your rights sometimes feel blurry. This week, we are looking to both the Legal Resource Network and the Home Expert Network for advice on …

home security

Top Home Security System Advice

Security systems in residential areas are definitely not a new concept. The first electro-magnetic alarms used for detecting intruders were patented in 1853. In the 90s, many homes were upgraded with systems that monitored doors, windows, smoke, heating and cooling. After this boom, many systems were neglected by owners who were tired of paying monthly service fees and weren’t convinced that the systems were providing real protection. More recently, security systems and home monitoring systems beginning to become popular again, in large part due to advances in technology. In fact, the latest technology connects your smart phone with your home’s …